Privacy Policy

1. Introduction

This Privacy Policy explains how personal data is collected, used, stored, and protected when you use Goalsquare PLAN through our web platform or mobile applications.

Goalsquare PLAN is operated by W. HARTH EDV-SYSTEME, Marianusstraße 72, B-4780 St. Vith-Emmels, Belgium. Email: info@goalsquare.eu.

W. HARTH EDV-SYSTEME is responsible for the processing of personal data in connection with Goalsquare PLAN, except where third-party service providers act as independent controllers for their own services. We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Personal Data We Collect

2.1 Account and Registration Data

When you create a Goalsquare PLAN account, we collect information necessary to create and manage your account, including:

• Name
• Email address
• Password or authentication credentials

Passwords are handled using appropriate technical security measures. We do not use your password for any purpose other than authentication and account security.

2.2 Training Data

Goalsquare PLAN enables users to create and save their own goalkeeper training sessions using the exercises and functionality provided by the service. We therefore store training sessions created by the user and information required to organize and manage these training sessions.

Goalsquare PLAN is not intended to collect or store personal data about the players or goalkeepers being trained. Users should not enter personal or sensitive information about players, goalkeepers, children, or other third parties into their training sessions. Goalsquare PLAN does not currently allow users to upload or create their own exercises.

2.3 Subscription and Payment Information

Goalsquare PLAN offers monthly and annual subscriptions. Depending on where a subscription is purchased, payments are processed by third-party payment and platform providers.

For subscriptions purchased through the web platform, payment and subscription processing may involve Stripe and RevenueCat. Where Stripe Managed Payments applies, Stripe acts as Merchant of Record for the relevant transaction.

For subscriptions purchased through the iOS or iPadOS application, payments are processed through Apple's In-App Purchase system. For subscriptions purchased through the Android application, payments are processed through Google Play Billing.

We do not directly collect or store complete payment card details. The relevant payment provider may process payment details, billing information, transaction information, subscription status, country, currency, and other information necessary to process the transaction. RevenueCat may process subscription identifiers, transaction information, subscription status, and related technical information in order to manage subscription entitlements across supported platforms.

3. How We Use Personal Data

We process personal data where necessary to provide Goalsquare PLAN, perform our contractual obligations, comply with legal requirements, protect our legitimate interests, or, where applicable, based on your consent. We may use personal data to:

• Create and administer your Goalsquare PLAN account
• Authenticate users and protect accounts against unauthorized access
• Provide access to the Goalsquare PLAN web platform and applications
• Store and retrieve training sessions created by users
• Manage subscriptions and determine subscription entitlement
• Provide customer support and communicate regarding the account or service
• Maintain the security and technical operation of Goalsquare PLAN
• Prevent misuse, fraud, and security incidents
• Comply with applicable legal, accounting, tax, and regulatory obligations

We do not sell your personal data.

4. Legal Bases for Processing

Performance of a contract: Processing necessary to create and maintain your account and provide Goalsquare PLAN.

Legal obligations: Processing required to comply with applicable laws, including accounting, tax, and regulatory requirements.

Legitimate interests: Processing necessary to operate, secure, maintain, and improve the service, provided that these interests do not override your fundamental rights and freedoms.

Consent: Where processing requires your consent under applicable law, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. Service Providers and Data Recipients

We may disclose or make personal data available only to service providers where this is necessary for the operation of Goalsquare PLAN. Depending on the platform and services used, these may include:

• Supabase - database hosting, user accounts, sign-in and account-related emails such as confirmation and password reset messages; data is hosted in the European Union (Ireland)
• Brevo - delivery of account-related emails such as confirmation and password reset messages, including whether they were delivered and opened; data is hosted in the European Union
• RevenueCat - subscription management and entitlement management
• Stripe - web payment and subscription processing, including Stripe Managed Payments where applicable
• Apple - payment and subscription processing for purchases through Apple's App Store
• Google - payment and subscription processing for purchases through Google Play

These providers may process data according to their respective privacy policies and contractual arrangements. Personal data may also be disclosed where required by law, court order, regulatory authority, or where necessary to establish, exercise, or defend legal claims.

6. International Data Transfers

Some service providers used by Goalsquare PLAN may process personal data outside Belgium or outside the European Economic Area. Where required by applicable data protection law, appropriate safeguards are used for such transfers, including applicable adequacy decisions, Standard Contractual Clauses, or other legally recognized transfer mechanisms.

7. Data Retention

We retain account information and user-created training sessions for as long as the Goalsquare PLAN account remains active or as otherwise necessary to provide the service. When an account is deleted, personal data associated with the account will be deleted or anonymized unless we are legally required or otherwise legally entitled to retain specific information.

Certain information relating to transactions, payments, accounting, taxation, fraud prevention, security, or legal claims may need to be retained for the period required by applicable law. Payment providers may also retain transaction information independently in accordance with their own legal obligations and retention policies.

8. Account and Data Deletion

Users can request deletion of their Goalsquare PLAN account and associated personal data through the account deletion functionality provided by Goalsquare PLAN. Users may also contact info@goalsquare.eu to request deletion of their account or personal data.

When an account is deleted, associated user data, including saved training sessions, will be deleted unless retention of specific information is required or permitted by law.

Deleting a Goalsquare PLAN account does not necessarily cancel an active subscription purchased through Apple or Google. Such subscriptions may need to be cancelled separately through the user's Apple App Store or Google Play account.

9. Your Rights Under the GDPR

Subject to applicable law, you may have the right to:

• Obtain information about the processing of your personal data
• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with a competent data protection supervisory authority

To exercise your rights, contact info@goalsquare.eu. You also have the right to lodge a complaint with the competent Belgian Data Protection Authority or another competent supervisory authority within the European Economic Area.

10. Children and Minors

Goalsquare PLAN is not intended for children under the age of 13. Users must be at least 13 years old to create an account.

Users under the age of 18 should use Goalsquare PLAN with the consent and supervision of a parent or legal guardian. A minor should not purchase a paid subscription unless the purchase is authorized by a parent or legal guardian or is otherwise permitted under applicable law.

Goalsquare PLAN is a goalkeeper training planning tool for coaches and trainers. It is not intended to store personal data concerning children, players, or goalkeepers being coached. Users must not enter personal data concerning minors or other players into their saved training sessions.

11. Data Security

We use appropriate technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, loss, or destruction. No method of electronic transmission or storage can guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy when Goalsquare PLAN, our service providers, applicable laws, or our data processing practices change. The current version will be made available through Goalsquare PLAN and/or our website. Where required by law, we will provide additional notice of material changes.

13. Contact